MP3Dollars.com Spam
Policy
In light of the recent CAN-SPAM Act of 2003
we have made several changes to our policy on affiliate mailing procedures. These guidelines must be followed to the
letter before you will be allowed to send any mail on behalf of MP3Dollars
Programs. Please read and
understand all of the conditions prior to submitting e-mail to be approved for
broadcast. This includes any and
all references to any of our programs or sites, regardless as to whether it is a
standalone advertisement or our ad is integrated with many others in a
correspondence e-mail or newsletter.
Unsolicited commercial electronic mail (SPAM) will
not be tolerated. Should MP3DownloadHQ.com, MP3Dollars.com or its registered
agents or assigns receive complaints of SPAM sent by an affiliate, the
affiliate's account will be placed into immediate hold status. If upon investigation, any of the
provisions provided herein have been determined to have been breached or
ignored, the affiliate’s account will be terminated and payment of all
commissions from the offending campaign and existing commissions will be
forfeited. Upon determination of non-compliance, we will submit the affiliate's
information to their ISP, the FCC and others who have authority for prosecuting
such offenses.
Commercial electronic
mailings are permissible under the following conditions, please note that if you
do not follow these strict guidelines your affiliate account will be placed into
immediate hold status with the possibility that your account will be terminated
(upon investigation):
1. Gathering
Names
A) If
you are using an in-house generated list, it must be double opted-in and we must
be able to verify the process of signup and unsubscribing. The end user must have specifically
requested or agreed to receive information regarding the following categories:
music, mp3’s, computer help, music news, P2P file sharing, software information,
downloading from the Internet, ripping and burning CD’s and DVD’s, Instant
Messaging software, and like subjects.
All house generated lists must have record keeping to prove that the list
subscriber has indeed requested mail from the sender.
B) If
you are using a rented or leased list from a third party provider, it must be
also be double opted-in and we must be able to verify the process of signup and
opting out (unsubscribing). All
third party lists will be subject to the conditions in Para. A above as well.
a. In addition, for third party lists you must supply us with the following information on the list provider: Company Name, Contact Name, Address, City, State, Country, Phone Number, e-mail address, valid URL's for all locations where the list is being collected from; the size of the list; and the targeted categories the opt-in subscribers are requesting more information on. This information needs to be supplied to us, at least 72 hours prior to the drop dates for the campaign. In addition, all third party list suppliers and/or broadcast agents will be required to comply in full with all provisions of the CAN-SPAM Act of 2003. They will supply us with a master suppression list and any and all unsubscribes for at least a period of 30 days as the CAN-SPAM Act dictates.
C) If
you engage in “harvesting” email addresses from public sources such as chat
rooms, this practice is considered an “improper means” by the Act and thus will
not be allowed. This includes any
and all past lists. If they were developed by harvesting the names or through
dictionary attacks, you may not send any advertising to that list on behalf of
MP3DownloadHQ.com, MP3Dollars.com or its registered agents or
assigns.
2. Campaign
Specifics
A)
Only approved e-mails
will be allowed to be sent on behalf of our programs and services. You must submit all e-mail campaigns at
least 72 hours prior to the intended drop date. Un-approved mailings, regardless of
their compliance with CAN-SPAM guidelines will be grounds for immediate
termination of active status.
Submit complete campaign details including: Subject line; From Address;
Reply To Address; Senders Name; Senders Postal Address (No PO Boxes); Senders
Phone Number; Body of Text or Creative to be used; Date of intended
mailing. You will also be asked to
submit the list that you desire to send to as well, for us to compare with our
Master Suppression List and we will return a “clean” list for your mailing. All submissions are to be directed to myapp@mp3downloadhq.com.
B)
All e-mails shall
contain the following for approval:
a.
Valid headers that do
not contain fraudulent elements. (You must be honest and give your address, not
ours, and not a hired third party’s either.)
b.
A subject line which
accurately reflects the content of the e-mail. (Cannot say free downloads, if
you do not give them any.)
c.
A "From" with the name
of the advertiser. (It must state that it is coming from you, not
us.)
d.
Clean and conspicuous
notification that the communication is an advertisement within the body of the
e-mail. Note: The new law does not require the use of ADV or any other marker in
the subject line as previously required by some state
legislation.
e.
A valid postal address
of the sender (advertiser). (This includes campaigns that are graphic based as
well, you must include your address in the graphic. Not ours.)
f.
A functioning
unsubscribe procedure (either via e-mail or by leading the consumer to a
Webpage) that will accept requests for 30 days after the campaign has
ended.
C)
You may not use false
or misleading subject lines or headers.
D)
It is recommended that
you use only MP3Dollars supplied creative and text for your campaigns. All other
non-MP3Dollars supplied creative must be approved at least 72 hours in advance
of drop date and must include your physical address (no P.O.
Boxes).
E)
You may not mail to
anyone who has specifically unsubscribed to any previous e-mail campaigns you
may have sent to your in-house list. Note: Consumers must be able to use the
opt-out procedure provided in the e-mail. If your organization has several
“separate lines of business” or operates more than one list from several
different properties, each may be treated as a separate organization for
unsubscribe purposes. For
consideration, please contact the MP3Dollars Affiliate
Manager.
3. Opt Out Procedures and
Suppression Lists
A)
All approved e-mails
shall contain a valid unsubscribe (opt out) procedure that can be verified. This may either be achieved by sending
the e-mail recipient a receipt that they have been successfully
unsubscribed. Or, the e-mail
recipient can be guided to a web location where they can enter their e-mail and
receive confirmation that they have been successfully unsubscribed. The web page or e-mail response must be
kept active for a minimum period of thirty days after the campaign e-mails were
sent. It is recommended that they
stay active for much longer to ensure that all recipients who want off - get
off.
B)
The suppression or
opt-out list that is generated from e-mails sent on our behalf shall be kept
current by you and will be sent to us on a weekly basis, until the 30 days have
expired. Any addresses collected
beyond the 30 day window from the initial drop date of the campaign, should be
sent immediately to: myapp@mp3downloadhq.com, when they are
received.
C)
The master suppression
list must be kept current and secure, we have the right to request a copy of the
list for inspection, provided you are afforded a 24 hour response window.
D)
Within 24 hours prior
to your campaign’s initial drop date, the list you intend to use, must be
transmitted to us, for us to compare it to our master suppression list. This procedure must be followed each and
every time a list is being sent to, regardless of the source (in-house, third
party, etc.). The “cleaned” list
will be returned to you within time for your mailing drop date. We assume no responsibility for missing
drop date times due to technical errors and transmission issues. The goal of this provision is to ensure
that we are not in violation of the CAN-SPAM Act of 2003 and are not sending
mail to those people who have specifically opted out of receiving offers from
our company in e-mails.
E)
All procedures and
guidelines outlined above apply to any campaign that includes any advertising or
direct link to our programs and sites; including e-mail transmissions,
electronically delivered newsletters, Instant Messaging, and all other forms of
electronic communication that is covered under the CAN-SPAM Act of
2003.
Email should never be sent
to "role" accounts. Such as: admin@, info@, register@, sales@ ,postmaster@,
webmaster@, noc@, hostmaster@, abuse@, spam@, root@, local@, support, billing@,
apic@. These addresses will
automatically be removed from lists submitted to us.
We do not allow sending to
the following domains: aol.com†, aol.* cauce.org, cs.com, compuserve.com,
spammotel.com, ordb.org, osirusoft.com, spamhaus.org, brightmail.com,
cloudmark.com, spin.it, spews.org, vix.com, a-w.org, *.mil, *.gov, *.edu. († NOTE: If you are an approved white
list AOL sender, you must send us documentation proving so. We will allow aol.com addresses only if
this is fulfilled.)
Accounts can be terminated for not
following the above as well as the following:
A) Excessive number of
complaints.
B) Complaints claiming remove requests
not honored.
C) Email complaints are being received
by minors.
TO BE VERY CLEAR: IF YOU
SPAM, YOU WILL NOT BE PAID, SO DO NOT EVEN BOTHER SIGNING
UP!